ShoWorks Help Articles

How to remove and re-install ShoWorks

Summary:
You may need to reinstall ShoWorks for reasons such as installing Microsoft Access to use the ShoWorks Companion.  In this case, you should follow detailed steps to remove ShoWorks completely.

Solution:
Steps (you must backup both your data file AND your custom reports/queries):

1. Backup your data file by following the steps in the article: How to back-up your data file
2. Backup your custom reports by following the steps in this article: How to backup reports or changing computers and sharing reports on multiple computers
3. Uninstall ShoWorks by double-clicking on the file: C:\Program Files\ShoWorks 2009\UNWISE.EXE  (choose "automatic" and follow the onscreen instructions)
4. Open "My Computer" and navigate in the window to the folder C:\Program Files\ShoWorks 2009
5. Delete this folder and all subfolders in this directory by highlighting the folder "ShoWorks 2009" and pressing the delete key on your keyboard.
6. Click Start>>Run
7. In the box, type "regedit" and click "OK"
8. Navigate to the Folder HKEY_LOCAL_MACHINE\SOFTWARE\Gladstone Inc.
9. Delete the folder "ShoWorks 2009" by highlighting it and pressing the delete key on your keyboard.
10. ShoWorks has now been removed completely.