ShoWorks Help Articles

Cannot start ShoWorks on Remote Desktop using Windows Server 2003

Symptom:

When accessing ShoWorks over a Remote Desktop method while on a server running Windows 2003 Server, you may experience an error upon starting the ShoWorks application from a client computer.

Causes:

1. The users do not have appropriate permissions to the server to run ShoWorks.
2. Internet Explorer Enhanced Security is enabled on the server.

Solutions:

1. Make sure that the users have full permissions to both the location of ShoWorks, the data file, and the registry. See this article for correct settings: http://fairsoftware.com/articledetail.aspx?AID=117017
2. Disable Internet Explorer Enhanced Security on the server in Add/Remove Windows Components in the Add/Remove Programs tab.