SYMPTOM
One or more entries (or other records) do not show up in custom reports.
CAUSE
This could be caused by the following four possibilities:
- The report was filtered by criteria that the records in question do not
have.
- The user did not choose a field to display in the custom report that is
unique to the records in question.
- The records were not successfully saved.
- The user is viewing a report based on a data file that other than the one
where the records in question.
RESOLUTION
- The report was filtered by criteria that the records in question do not
have.
Example: A report was created to display entries and filtered where the
Division equals "Photography" however the records in question have a different
Division such as "Photographics".
Example: A report was created to display entries and filtered where the
Division equals "Photographics" and where Entry Number is between 500 and 600
however some of the records in question have a "Photographics" but their Entry
Number is 650, 651, and 652.
Resolve this by removing one or more filter criteria in the report.
- The user did not choose a field to display in the custom report that is
unique to the records in question.
Example: "John Doe" has 7 entries recorded. 4 of these are "Photographics"
and 3 are "Market Beef" divisions. If the user creates a report and
chooses only the Exhibitor Name and Division field, only two records will be
returned because there are only distinct values "Exhibitor Name" and
"Division".
Resolve this by going to the Report Wizard step 3 (Grouping
step), uncheck the box that reads "Hide repeated rows".
- The records were not successfully saved.
Ensure that records are saved upon creation by either pressing the F9 key to
save or clicking the "Next", "Back" or "New" buttons in the menu.
- The user is viewing a report based on a data file that other than the one
where the records in question.
Example: The user creates entries and afterwards opens a different data
file.
